How do I contact paradEyes.com?

If you need help using paradEyes.com, email our technical support team at support@paradeyes.com or call us at 1-800-920-1940.

How do I contact my Lab?

You should contact your lab by telephone with any questions regarding your order. If you select your lab from the Select a Lab drop-down list, the lab's Customer Service telephone number will appear beneath the lab name on the Patient Order page. Use this number for all questions about your spectacle lens order.

Who do I call if I have problems with the Internet or my connection to paradEyes.com?

If you need help using paradEyes.com, contact our technical support team at support@paradeyes.com or call 1-800-920-1940.

Why can't I use email to contact a Lab?

We are working with individual labs to introduce this functionality in the future.